Terms and Conditions

Terms and Conditions

1. Introduction

Welcome to Gem Iconic. By accessing or using our website, you agree to comply with these Terms and Conditions.

2. Use of Website

• Users must be 18 years or older to place orders.
• The website may only be used for lawful purposes.
• Unauthorized copying, reproduction or use of our website content is prohibited.

3. Products and Pricing

• We make reasonable efforts to ensure that product descriptions, images, prices and availability are accurate. However, occasional errors may occur.
• Prices and product availability may change without prior notice.
• In case of an incorrect price or significant product information error, we reserve the right to cancel the affected order and issue an applicable refund.

4. Orders and Payments

• All orders are subject to product availability and confirmation.
• Full payment is required before order processing.
• Available payment methods are displayed at checkout.
• We reserve the right to cancel orders in cases such as product unavailability, pricing errors or suspected fraudulent activity.

5. Shipping, Returns and Refunds

• Shipping and delivery are subject to our Shipping Policy.
• Returns, exchanges and refunds are subject to our Returns and Refund Policy.
• Custom-made, customized or personalized products are generally non-returnable, except where applicable consumer rights apply.

6. Intellectual Property

All website content, including text, images, graphics, logos and product information, belongs to or is licensed to Gem Iconic and may not be copied or used without permission.

7. Limitation of Liability

To the extent permitted by applicable law, Gem Iconic shall not be liable for indirect or consequential losses arising from the use of our website or products.

Our liability relating to a particular product or order shall generally be limited to the amount paid for that product or order.

8. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts having applicable jurisdiction under Indian law.

9. Changes to These Terms

Gem Iconic may update these Terms from time to time. Changes will be posted on this page and will generally apply to orders placed after the revised Terms become effective, unless otherwise required by law.

10. Contact Us

For any questions or concerns regarding these Terms:

Email: contact@gemiconic.com
Phone: +91 96800 10250
Customer Support Hours: Monday to Saturday, 11:00 AM to 6:00 PM IST

For detailed information, please refer to our Privacy Policy, Shipping Policy and Returns and Refund Policy.